Repairs

 
 

Repair Services

At Marshman Galactic, we specialize in repairing a wide range of audio equipment, particularly older and vintage items. Our expertise covers recording consoles, reel-to-reel tape machines, outboard gear (such as compressors and EQs), guitar amps, reverb units, organs, keyboards, and even custom cabling. From spot repairs to complete refurbishments, we've got you covered.

Our Repair Process

Our repair process begins with a thorough diagnosis, which is a flat $80 per unit unless the diagnosis takes more than one hour of bench time. After identifying the issue, we source and order the necessary parts. Once parts are in hand, we proceed with the repair at a rate of $100 per hour for bench time. Please note that on-site repair costs are higher and must be negotiated based on travel time and other factors.

The time required for a typical repair varies greatly depending on the unit and its condition. Some newer items, not designed for easy repair, may take longer. Generally, a typical repair takes between 3 to 8 hours of bench time.

Emergency Repairs

For those critical moments, we offer emergency repair services. Emergency repairs incur an additional $30 per hour on top of the negotiated on-site fee, ensuring that your urgent needs are met promptly and efficiently.

Expertise and Experience

What sets our repair services apart is the variety of our experience with many different types of circuits found in studio situations. We have particular expertise with Fender amps, Ampex and Studer tape machines, MCI consoles and tape machines, Neumann microphones, and Hammond organs.

Due to the high shipping costs and the physical size of many items, most clients prefer to drop off their equipment or have us perform repairs on-site. We’re flexible and can accommodate either preference to make the repair process as convenient as possible.

Pricing

  • Diagnostic Fee: $80 per unit

  • Bench Time: $100 per hour

  • On-Site Repair Rates: Negotiated based on travel time and other factors

  • Emergency Repair Premium: Additional $30 per hour on top of on-site fee

For reliable, expert repairs that keep your audio equipment in top condition, trust Marshman Galactic. Contact us today to discuss your repair needs!

 

Disclaimer

Please Read Carefully

While we strive to provide high-quality repair services, it is important to be aware of the following:

  1. Repair Costs vs. Unit Value: The cost of repairs may exceed the value of the unit itself. If we determine that repairing the unit is not cost-effective, we will recommend against it and suggest using the funds towards purchasing a new unit. We recognize that some equipment may have sentimental or historical value, and we will proceed with repairs after consultation if you wish to maintain or restore such units.

  2. No Warranty: Please note that there is no warranty on repaired equipment. Equipment damage may be caused by external factors such as faulty units, bad power sources or even user error. Unless the equipment is repaired on-site, our technicians cannot verify these potential issues, which may impact the performance of the unit even after repair.

We appreciate your understanding and are committed to providing transparent and effective repair services. If you have any questions or concerns, please feel free to reach out to us.